How to Order on Jumia Online Store

Jumia is one of the top online shopping platforms in Africa, with warehouses across ten countries including Nigeria, Egypt, Kenya, Tanzania, and Ivory Coast. If you’re new to online shopping or simply want a straightforward guide on how to order on Jumia, this detailed walkthrough will show you everything you need to know—especially when shopping on Jumia Nigeria.

From fashion and electronics to home appliances, beauty products, groceries, gaming devices, and décor, Jumia offers thousands of items from various sellers. Whether you prefer using the website or the mobile app, both interfaces are intuitive and beginner-friendly.

How to Order on Jumia and Pay before Delivery

Many users find it easier to understand the Jumia app after exploring the website because both platforms share similar layouts. Here’s a clear, updated guide on how to order on Jumia and pay before delivery:

1. Create Your Jumia Account

• Visit the official Jumia Nigeria website.

• Click Account and sign up using your email address.
  Or

• Download the Jumia app from Google Play or the App Store and create an account.

2. Search for the Product You Want

• Browse through the homepage categories, or

• Type the product name into the search bar and tap the Search icon.

3. Select Product Variations

If the product has different variations (size, color, etc.):

• Go to the VARIATION AVAILABLE section.

• Tap (+) to choose the option you want.

• To change your choice, tap (-) and select another variation.

4. Add Items to Your Cart

• Tap Add to Cart if the item has no variations.

• Adjust the quantity using the (+) or (-) icons.

• Tap the cart icon (top-right corner) to review your items.

5. Proceed to Checkout

• When you’re satisfied with your cart, tap Proceed to Checkout.

• Log in if you already have an account; otherwise, the system will prompt you to sign up.

6. Choose Delivery Method

You can choose:

• Pick-Up Station: Jumia will send you an SMS when the item arrives. You have 5 days to collect it.

• Door Delivery: A delivery agent will call you before arrival.

Note: Delivery fees apply to both options.

7. Choose Your Payment Method

• Enter your delivery address or pick-up location.

• Select your preferred payment method.

• Apply a promo code or voucher if you have one.

• Tap Confirm Order and complete payment if required.

How to Order on Jumia and Pay on Delivery

If you prefer to pay when the item arrives:

• Follow the standard ordering process.

• At checkout, choose Cash on Delivery (COD).

• Tap Confirm Order.

You will pay both the item cost and delivery fee upon collection.

Pay on Delivery Restrictions

You cannot use COD if:

• The item ships from overseas.

• Total cart value exceeds ₦150,000.

• Cart value is below ₦2,000.

• Your delivery location or pick-up station does not support COD.

How to Buy on Jumia Without Paying

Jumia does not offer free items. However, you can significantly reduce your spending using:

• Coupons

• Vouchers

• Black Friday deals

• Anniversary sales

• Flash sales

• Tech Week and other promos

Payment Options on Jumia Nigeria

Jumia Nigeria accepts payments only in Nigerian Naira, and international cards are not supported on their POS machines.

Available payment options include:

1. JumiaPay

2. Cash Payments (Cash on Delivery)

3. Local Cards (Mastercard, Verve, VISA)

How to Use JumiaPay

If Paying Before Delivery:

• Tap Pay Now.

• Enter your bank’s OTP.

• Tap Submit to complete the payment.

• Tap Confirm Order.

If Paying on Delivery through JumiaPay:

• Log in on the website or app.

• Go to Orders.

• Click Pay Now next to the pending payment.

• Enter OTP and submit.

• Sign the delivery note upon receiving the item.

How to Track Your Jumia Order

Once your order is placed, Jumia allows you to track its progress easily:

1. Log into your account on the website or app.

2. Click your name and go to Orders.

3. Select the order you want to track.

4. Tap See Details.

5. Click Track My Item to view the current status and location.

Other Suggestions:

• How to Cancel Order on Jumia Online Store
• How to Order on Jumia Online Store
• How to Sell on Jumia Online Store